Theft or loss of identity and travel documents

Have you lost your Belgian identity card or passport, or has it been stolen? If so, have the document blocked as soon as possible through DOCSTOP (see contact details at the bottom of this page).

f you no longer have a valid travel document, the Embassy of Belgium in Budapest may, in certain circumstances, assist you by issuing a provisional passport.

o apply for a provisional passport, please contact the embassy during office hours

• by phone: +36 1 457 9960
• or by e-mail: consular.budapest@diplobel.fed.be

Outside office hours, the emergency telephone service is available only to Belgian nationals in emergency situations or in the event of a disaster: +36 30 982 4223.

The loss or theft of documents does not normally constitute a reason to contact the emergency service during the night. If, nevertheless, urgent assistance is required following the loss or theft of documents, please do not call between 8 p.m. and 8 a.m. In any event, the embassy can only issue a provisional passport during daytime office hours.

If you are the victim of theft, please report the theft to the police as soon as possible.

The embassy has had positive experiences with the police station of Budapest’s 5th District, where assistance in English is available.

Address
Budapesti Rendőrfőkapitányság
V. Kerületi Rendőrkapitányság
1055 Budapest, Szalay utca 11-13.
 

What is a provisional passport?

A provisional passport is an emergency travel document with limited validity. It is the only emergency travel document that can be issued to a Belgian national within the framework of consular assistance.

How to apply for a provisional passport?

1. Contact the embassy as soon as possible.

As soon as you notice that your identity or travel document has been lost or stolen, contact the embassy by telephone or e-mail. Do not wait until shortly before your departure from Hungary.

On weekends, public holidays and embassy closing days, a provisional passport is issued only in exceptional cases involving a proven humanitarian emergency (for example, serious illness or death). In all other cases, passports are issued during the embassy’s normal opening hours.

2. Documents and information to be provided

For adults

• your name, date of birth and/or Belgian national register number;
• if possible, a copy of your lost or stolen identity card or passport;
• any other document that may help establish your identity;
• in case of theft: the police report issued by the Hungarian authorities;
• in case of loss: a police report is not mandatory, but is strongly recommended.

Your biometric data (photograph and signature) will normally be recorded at the embassy.

If you have a recent passport photograph, please bring it with you. In principle, the photograph will be taken at the embassy, but in very exceptional cases a photograph provided by the applicant may be used.

For minors

The same requirements apply to Belgian minors. In addition, the following documents are required:

• the consent of both parents or legal guardians;
• a copy of the identity document of both parents or legal guardians.

If one of the parents or legal guardians cannot be present at the embassy, they may send their consent together with a copy of their identity document by e-mail.

For children under the age of 6, we recommend bringing a recent passport photograph that complies with ICAO international standards.

Cost of a provisional passport

A provisional passport valid for one year costs approximately EUR 100. For the exact amount in Hungarian forints, please consult our consular fees.

Payment can only be made by bank card.

In exceptional cases of force majeure (and not in cases of negligence), the embassy may, solely to facilitate an immediate return to Belgium, issue a provisional passport free of charge with a maximum validity of 30 days.
 

The Embassy of Belgium in Budapest cannot issue replacement documents for:

• Belgian driving licences;
• Belgian residence cards;
• identity documents issued to non-Belgian nationals.

How can you block your bank card?

• Through your bank's mobile application;
• Through CARD STOP (available 24/7) on +32 78 170 170 (more information at www.cardstop.be)
• Or by contacting your bank directly.

Do this as soon as possible to prevent fraudulent use of your bank card.

How can you block your identity card or passport?

Contact DOCSTOP immediately to prevent fraudulent use of your identity documents.

DOCSTOP
Tel. +32.2.518.21.23
www.docstop.be

International money transfers

If you are still able to prove your identity, a family member, friend or acquaintance may send you money from Belgium.

Western Union offers this service for a fee.

The sender can transfer money:

• through a post office in Belgium;
• through a Western Union branch;
• online via the Western Union website.

For a list of collection points in Hungary, please consult this website